We do count on citizen´s complaints to improve our software. Lately, in one of our projects we did realise that sometimes there was a complaint and the software would not record this complaint. There are several factors that may affect to this response, but hey! they are not registering a 1-hour smell but an instant sensation!.
The average and maximum concentration in the near field of the source are well described in several investigations. In this case we went one step further and we improved the PrOlor software by implementing a different ratio depending on the atmospheric stability, isn't that great?
Now, it does a better performance. The Industrial activity that it is using the software in such a way that they are decreasing the number of complaints effectively by stopping processes in the critical hours.